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Use Skills to give agents repeatable workflows and task instructions.

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Steps

  1. Open Skills.
  2. Create a skill for one task or workflow.
  3. Add clear instructions, constraints, and required inputs.
  4. Save the skill.
  5. Open Agents and confirm the agent can use it.

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Verify

  1. Open Chat.
  2. Select the agent.
  3. Ask the agent to perform the task covered by the skill.
  4. Check that the response follows the skill instructions.