support-assistant with its ID or slug, and set an API credential.
1. Create the agent definition
Create an agent withPOST /projects/{project_reference}/agents:
create-agent.sh
system_prompt supplies the agent’s system instructions.
Verify the result
Read the definition withGET /projects/{project_reference}/agents/{agent_id}:
read-agent.sh
id is triage-agent, name is Triage agent, and system_prompt contains your instructions before attaching additional tools.
Attaching an integration tool does not grant access to its external account. Configure the required integration connection separately.