Front

At a glance

Availability: Experimental (how to enable).
Auth: API key.
Connection: The key from FRONT_API_TOKEN is sent as the Bearer prefixed Authorization header.
Docs: https://dev.frontapp.com/docs/authentication

Set these per environment. See Connect an integration.

Variable	Required	Description
`FRONT_API_TOKEN`	Yes	Front API token, created under Settings → Developers → API Tokens (sent as Authorization: Bearer) Docs.

Get a Front account: Sign up at https://front.com - a free trial workspace is enough for testing. You can also request a developer sandbox at https://dev.frontapp.com.
Create an API token: In Front, open Settings → Developers → API Tokens and click ‘Create API token’. Give it a descriptive name and pick the scopes you need (read access for browsing, plus shared resource access to send replies). Admin privileges are required to manage tokens.
Store the token: Add FRONT_API_TOKEN=<your token> to your .env file. Requests authenticate with the header ‘Authorization: Bearer <token>’ against https://api2.frontapp.com.
Verify access: Run the List Inboxes tool. You should get back the inboxes your token’s scopes can see.

Replying to a conversation archives it by default - pass options { “archive”: false } to keep it open
Message sending is asynchronous: the reply endpoint returns 202 Accepted with a message_uid rather than the final message
API tokens are scoped at creation time; a token without the messaging scopes can read conversations but not send replies

Tool	Access	Description
List Conversations	Read	List conversations across your Front inboxes, most recently updated first
Get Conversation	Read	Retrieve a single conversation with its subject, status, assignee, recipient, and tags
List Conversation Messages	Read	List the messages in a conversation thread, including bodies and authors
Reply to Conversation	Write	Send a reply message in an existing conversation (archives the conversation by default)
Update Conversation	Write	Update a conversation’s assignee, status, inbox, or tags, e.g. to assign, archive, or reopen it without sending a message
Search Conversations	Read	Full-text search across conversations with operators like from:, tag:, inbox:, is:open, before:/after:
List Teammates	Read	List the teammates in the company to find teammate IDs for assignment and reply authorship
List Inboxes	Read	List the shared inboxes in the company to find inbox IDs and names

List the open conversations in my Front inboxes and summarize who is waiting on a reply.
Read the messages in a Front conversation I specify and draft a concise, friendly reply that resolves the request.
List my Front inboxes and give me a quick overview of conversation volume and status per inbox.