At a glance
- Availability: Experimental (how to enable).
- Auth: Basic auth.
- Connection: HTTP Basic auth with
GONG_ACCESS_KEYas the username andGONG_ACCESS_KEY_SECRETas the password. - Docs: https://help.gong.io/docs/receive-access-to-the-api
Credentials
Set these per environment. See Connect an integration.Setup
- Get API access: Sign in to Gong as a technical administrator. API access requires a Gong subscription; ask your admin if you don’t see the API settings.
- Create an access key: In the Gong admin center go to Ecosystem → API (https://app.gong.io/company/api) and click ‘Create’ to generate an Access Key and Access Key Secret.
- Set environment variables: Add GONG_ACCESS_KEY and GONG_ACCESS_KEY_SECRET to your .env.
- Verify access: Run List Users to confirm the credentials work.
- Authentication is HTTP Basic: base64(accessKey:accessKeySecret) in the Authorization header
- Default rate limits are 3 calls/second and 10,000 calls/day; a 429 response includes a Retry-After header
- List Calls requires fromDateTime and toDateTime and caps the window at 90 days per request
Tools
| Tool | Access | Description |
|---|---|---|
| List Calls | Read | List calls in a date window (max 90 days per request) |
| Get Call | Read | Get metadata for a single call |
| Get Calls Extensive | Read | Retrieve detailed call data with content selectors (read-only retrieval via POST) |
| Get Call Transcripts | Read | Retrieve transcripts for specific calls (read-only retrieval via POST) |
| List Users | Read | List Gong users in the company |
| Get User | Read | Get a Gong user by ID |
Example prompts
- List my Gong calls from the last 7 days with titles, durations, and owners.
- Get the transcript of my most recent Gong call and summarize the key points and next steps.