Zendesk - Veryfront

At a glance

Availability: Experimental (how to enable).
Auth: API key.
Connection: The key from ZENDESK_ACCESS_TOKEN is sent as the Bearer prefixed Authorization header.

Credentials

Set these per environment. See Connect an integration.

Variable	Required	Description
`ZENDESK_SUBDOMAIN`	Yes	Zendesk subdomain, for example example for example.zendesk.com
`ZENDESK_ACCESS_TOKEN`	Yes	Zendesk OAuth access token

Tools

Tool	Access	Description
List Tickets	Read	List Zendesk support tickets
Get Ticket	Read	Get a Zendesk ticket by ID
Search Tickets	Read	Search Zendesk tickets with the Zendesk search API
Update Ticket	Write	Update a Zendesk ticket status, priority, tags, or comment
Create Ticket	Write	Create a new Zendesk support ticket
List Ticket Comments	Read	List comments on a Zendesk ticket

Example prompts

Review open Zendesk claims tickets, identify missing customer information, and recommend next actions.
Summarize high-priority Zendesk support tickets and draft resolution updates.