Documentation Index
Fetch the complete documentation index at: /docs/llms.txt
Use this file to discover all available pages before exploring further.
Create a ServiceNow Interaction intake record before converting or linking it to an incident or request
| Field | Value |
|---|---|
| Name | servicenow__create_interaction |
| Group | Integrations |
{
"type": "object",
"properties": {
"short_description": {
"type": "string",
"description": "Interaction short description"
},
"description": {
"type": "string",
"description": "Interaction details"
},
"opened_for": {
"type": "string",
"description": "Requester sys_id or display value"
},
"opened_by": {
"type": "string",
"description": "Opener sys_id or display value"
},
"type": {
"type": "string",
"description": "Interaction channel or type, for example email, phone, chat, or portal"
},
"parent": {
"type": "string",
"description": "Optional parent record sys_id"
},
"work_notes": {
"type": "string",
"description": "Internal work notes"
}
},
"required": [
"short_description"
],
"description": "Input schema for the servicenow__create_interaction tool."
}