ServiceNow update interaction - Veryfront

Update an existing ServiceNow Interaction with routing status, parent record, notes, or comments

Tool details

Field	Value
Name	`servicenow__update_interaction`
Group	Integrations

Playground

Input schema

input-schema.json

{
  "type": "object",
  "properties": {
    "sysId": {
      "type": "string",
      "description": "Interaction sys_id"
    },
    "state": {
      "type": "string",
      "description": "Interaction state"
    },
    "parent": {
      "type": "string",
      "description": "Parent incident, request, or task sys_id"
    },
    "short_description": {
      "type": "string",
      "description": "Updated short description"
    },
    "description": {
      "type": "string",
      "description": "Updated interaction details"
    },
    "work_notes": {
      "type": "string",
      "description": "Internal work notes"
    },
    "comments": {
      "type": "string",
      "description": "Customer-visible comments"
    }
  },
  "required": [
    "sysId"
  ],
  "description": "Input schema for the servicenow__update_interaction tool."
}

Output schema

This tool does not publish an output schema.